Crazy
New York state law is crazy. Only a pharmacist (or intern) can call a doctor's office for refills on a prescription, but anyone at the doctor's office can (and do) authorize refills. I'm not talking about nurses, I'm talking about secretaries.
People who don't know what the drugs are used for, or how they are supposed to be used, are able to make decisions about a patient's medication. Receptionists call in new prescriptions or try to answer questions about altering the prescription for whatever reason. Some even ask what the patient wanted, or just say to give the patient whatever they want.
Yet a pharmacy technician can't call and ask if Mr. Smith can have a refill of his blood pressure medication. It's a yes or no question. I'm not talking about taking a verbal order for a new script. I'm talking about refilling a medication that the patient has been on.
Crazy.
posted by Mandy @ Monday, May 15, 2006
7 comments
7 Comments:
yep, you are right. And in the hospital if I go down to the pharmacy for some extra Tylenol cause the floor is out the tech has to track down and verify her reading of the label with the pharmacist.
from one NY pharmacist to another....NY is completely insane...
happy to see a NY-blogging-pharmacist!
About that "anyone from the doctor's office can authorize a refill"...be careful. I know people (cough cough) who are addicts and have possibly authorized their own refills.
Same here with Ohio... It's really a pain when the pharmacist has a million other things he needs to take care of...
We had a nurse call in the other day telling us they believed their patient had received the wrong medicine. It was Triamterene/HCTZ 37.5/25, but was in capsule form? The pharmacist explained that it had the same ingredients, but in different form. If they wanted the tablet form, call in brand name Maxide and it would make things easier. She still didn't understand....
We have that in GA too. Any physician can appoint an 'agent' to call in anything. Calls from office secretaries who can't even pronounce the drugs they are calling in and then get mad when I ask for clarification. At one point I'm pretty sure that a prescription was dictated to me by a dog.
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